Troubleshooting

• When I enter control panel, I selected online service, I cannot see it after the ActiveX Control installed?
  You must use Internet Explorer, Now it does not support FireFox browser.
  
  
• I can't input MOV,3GP,MP4 video format when I use Online FLV, 3GP, MP4 Converter, What do I do?
  You need installed quick time player first, Download Here ,It is free download.
  
  
• I never received my confirmation email. What happened?
  If you have just joined Viscomsoft Online, the confirmation link is included in the "Free Account Activation Notification" email you received after signing up.If you don't receive confirmation email,check in your email client's spam folder-some are more aggressive than others about identifying spam